|
|
 |
|
Customer
Healthscreen
80 Bloor Street West, Suite 1101,
Toronto Ontario M5S 2V1
www.healthscreen.com
|
|
Background
Industry: Technology for Healthcare
Solution: Generate letters for GPs in throughout Canada who subscribe to the Healthscreen service. |
|
Introduction
Healthscreen Solutions Inc (TSX-V: MDU) is the premier supplier of practice enhancing services and
electronic medical record (EMR) software for Canadian physicians. The Company offers a comprehensive
suite of products and services designed to increase physician productivity and revenue, while reducing
costs and improving patient care. Today, over 5,500 physicians use Healthscreen. The Company plans on
continuing to offer "More Services to More Doctors", with simple services and software that enhance
medical practices, while growing its customer-base by consolidating a highly fragmented Canadian medical
software market.
|
"Inforama has integrated with our existing systems to create an economical, efficient and easy to use
document generation process."
Peter Cresswell
Technical Architect Healthscreen
|
Background
Prior to the introduction of Inforama, Healthscreen relied on MS Word's mail merge functionality as their main
means of generating documents with no other particular technology to support the generation or management of
documents. This approach had a number of challenges:
- Documents were mostly static. The mail merge functionality of MS Word is limited in its ability to
produce dynamic content including conditional text, table data, and images.
- Document generation was done on the client side (desktop computer) and required significant manual effort.
- Template management was poor and complicated.
- No PDF document generation support.
- Prone to human error and inconsistency with backend data systems.
Evaluation
In trying to address these shortcomings, Healthscreen investigated various solutions but decided on Inforama
for the following reasons:
- Cost effective - Cost of ownership is magnitudes lower than most vendor solutions.
- Open Source Eco-system - The Inforama eco-system includes a number of technologies that Healthscreen
currently uses including Tomcat, OpenOffice, SugarCRM and Alfresco ECM.
- Flexibility - Inforama letters are extremely flexible and easily meet the requirements of Healthscreen.
System Integration Approach
Healthscreen use SugarCRM 5.x Professional edition to store physician contact information. A number of custom
SugarCRM modules including letter management have been developed to cater for Healthscreen's particular requirements.
Salesforce Customization
- SugarCRM is the main interface to generating documents for Sales reps. SugarCRM uses only built in
functionality to call to the Healthscreen website for document generation.
- The Healthscreen Tomcat server wraps access to the Inforama server to handle domain logic and Alfresco
integration.
- The Healthscreen website is used to extract documents from Alfresco (if sales reps write their own
documents) upload projects to the Inforama server and acts as the main gateway to the Inforama server.
- The Inforama server accesses information directly from MySQL database (both SugarCRM and Healthscreen
data) and generates pdf documents.
View the PDF version of this case study
|
|
|
Copyright © 2008 - 2010
|  |
|
| |